FAQs

Frequently Asked Questions.
  • Health Lab’s e-platform offers accessible and interactive health education programs covering various topics such as nutrition, mental health, reproductive health, family planning, disease prevention, and more. It provides a user-friendly website (www.healthlab.rw) and a mobile app (Health Lab) where individuals can access high-quality health education content for free.
  • Health Lab offers a wide range of services, including:
    • The teachings educate the general public on the proper use of medicine, sexual and reproductive health, mental health, disease awareness campaigns, understanding balanced nutrition, understanding vaccination-related services, and more.
    • Health Lab also provides essential services related to public health, such as helping people quickly access prescribed medication and understand how to use it in case they forget, guiding them to health facilities that offer the services they need, and more.

  • Health Lab provides tailored programs and educational resources that address various health concerns, including nutrition, mental health, reproductive health, and disease prevention. Additionally, its reporting system allows individuals to express their specific health concerns and receive immediate intervention and support.
  • Yes, all content provided by Health Lab is curated and delivered by field specialist doctors, ensuring the highest level of accuracy, relevance, and reliability. Therefore, the information on the platform is reliable and evidence-based.
  • Yes, Health Lab ensures confidentiality for consultations and reporting on its platform, allowing individuals to express their health concerns anonymously if desire

Yes, all the information that Health Lab receives concerning its clients is kept confidential in a trusted manner, as is commonly known and practiced in the medical profession.

  • Yes, Health Lab aims to be inclusive and accessible to all individuals regardless of gender or background.

You can find the latest news, services, and lessons on the Healthlab.rw website and other Health Lab platforms by visiting healthlab.rw and following its WhatsApp channel via the homepage. You can also regularly visit Health Lab’s social media platforms as often as possible or participate in activities organized by Health Lab that reach the community and more.